Eva se zaměřuje na multilingual roles, převážně na pozice s francouzštinou, italštinou a němčinou. Specializuje se na irský pracovní trh. Pokud vás láká práce v Irsku a mluvíte plynně alespoň 2 cizími jazyky, neváhejte se na ni obrátit. Díky své pečlivosti, dokáže pomoci firmám a kandidátům i s nadstandardními požadavky.
Podívejte se na všechny práce Eva
Swedish Network Support Associate
Up to €25000 per annum
The content of your work will be:
- Handling customer calls, chats and emails using thinking and troubleshooting.
- Provide first level technical support to customer issues and service requests.
- Respond to technical inquiries, repair and create manuals and guidelines.
- Diagnosing and solving software and hardware faults.
- Contribute to potential directional changes a dynamic business and support structure.
- Exceed customer satisfaction, productivity and other individual or team targets.
Essential qualities and skills:
- Proficiency in Swedish and English, both oral and written.
- A good mix of IT knowledge and customer service skills.
- Any IT certification or equivalent qualification is beneficial.
- Experience of supporting customers in a contact centre environment.
- Good understanding of PC hardware/software and Windows operating system.
- Excellent communication and time management skills.
- Ability to work under pressure.
The company offers you:
- Salary of €25k.
- 20 days annual holiday 9 statutory days entitlement.
- A friendly and relaxed open plan working environment.
- Career progression opportunities
- Discount website with various offers.
- Benefits including pension, life assurance, education allowance, discounts on gym memberships
- Free parking and on-site canteen
Pozici jsme zveřejnili dne 07/01/2019