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Eva Juraszková

Eva se zaměřuje na multilingual roles, převážně na pozice s francouzštinou, italštinou a němčinou. Specializuje se na irský pracovní trh. Pokud vás láká práce v Irsku a mluvíte plynně alespoň 2 cizími jazyky, neváhejte se na ni obrátit. Díky své pečlivosti, dokáže pomoci firmám a kandidátům i s nadstandardními požadavky.

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SDÍLEJ

French Customer Support

PLNÝ
Dublin
Up to €25000 per annum

A great starting role for French speakers with a previous customer focused experience or call centre experience. Don't miss out this job opportunity!

The key responsibilities for Customer Support will be:

  • Handling queries regarding covers, claims, complaints.
  • Identifying and assessing customers' needs to achieve satisfaction.
  • Developing extensive and sound product knowledge.
  • Providing accurate, valid and complete information to the clients.
  • Multi-tasking of ad hoc assignments.
  • Delivering a high-quality service and committing to continuous improvements.
  • Responsible for providing outstanding customer service to clients.

Skills/abilities which are required:

  • Fluency in French & English, both verbal and written.
  • Experience in a customer focused role or call centre environment.
  • Ability to work individually and within a team.
  • Flexibility to work shifts.
  • Knowledge of Microsoft Office ( Excel, Word).
  • Ability to work under pressure.

The company offers you:

  • Excellent salary €25k.
  • Work in a multicultural company.
  • Career progression opportunities.
  • Benefits - Healthcare, pension, discounts, car insurance.
  • Sports & social club.
  • Relocation package.

 

 

 

 

 

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Pozici jsme zveřejnili dne 29/11/2018

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